What requirements do I need?

Our apps are generally available to all 4me customers. If an app is not visible in your own 4me App Store, you may need to set up a trust with Expertize. Once this is done, the apps can be easily installed from within 4me and configured if necessary.

The premium version of our Servicenow app requires a license key, which can be purchased from us on a monthly or annual subscription basis.

What can the free freemium version do?

The free edition of the Servicenow integration can create corresponding incidents in 4me
to create corresponding incidents in Servicenow. The mapping of a 4me service instance to a Servicenow service or category can be configured.

The incidents each contain a note or a comment with the
clickable link to the associated ticket.

Updates such as new notes and status changes in 4me are added as comments in Servicenow.

When do I need the Premium version?

The Premium Edition is interesting for all those customers who want to integrate a 4me account bidirectionally with Servicenow.

Notes can be automatically translated into a target language.

Multiple service instances can be assigned to different Servicenow services and/or categories.

Do you offer annual subscriptions?

Definitely! And the best: if you subscribe for 24 months, you get a decent discount 😉

What happens if I am not satisfied with the app?

If you’re not satisfied with our app for 4me, simply cancel within 30 days before the end of your term.

We don’t ask any questions either!

Can I try Premium before I decide to pay for it?

If you don’t want to continue using our service within the first 4 weeks, we’ll refund the remaining time without any hassle.

Even without asking any questions!